Having problems logging in?
If you are unable to log in to your My BES Utilities account, the following suggestions may be able to help you:
- You can log into your My BES Utilities account using an email address you have selected yourself.
- Your password is case sensitive. Please make sure you enter it correctly and that you don't include any spaces before or after it.
- If you've forgotten your password, select the 'Request a Password' link and follow the instructions so we can email a link for you to choose a new password.
- Please make sure your web browser has cookies enabled.
- If you are still experiencing problems, please contact us on 0844 5678 427 and we'll be happy to help you.