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Having problems logging in?

If you are unable to log in to your My BES Utilities account, the following suggestions may be able to help you:

  • If you've forgotten your password, use the Forgotten Password link and follow the instructions so we can email a link for you to choose a new password.

  • If you are still experiencing problems, please call us on 0344 5678 427 or Contact Us providing as much information as possible to help us resolve your problem including your account number (if known) and email address.